TERMS OF SERVICE
This Terms of Service Agreement
("Agreement") is entered into as of the date on which the Customer
first uses the TOPCOM ONLINE Services (as defined below) ("Effective
Date") by and between TOPCOM ONLINE PTY LTD
("TOPCOM ONLINE") and Customer ("Customer").
R E C I T A L S
WHEREAS, TOPCOM ONLINE is a service provider
that offers access to, and use of, certain applications including its fully
integrated set of web-based modules ("TOPCOM ONLINE Services") and
implementation support to initiate such access and use.
WHEREAS, Customer wants to retain TOPCOM ONLINE
to allow Customer to access and use the TOPCOM ONLINE Services under the terms
and conditions set forth in this Agreement.
NOW THEREFORE, in consideration of the mutual
covenants and agreements hereinafter set forth, and for other good and valuable
consideration, Customer and TOPCOM ONLINE agree to the foregoing and as
follows:
GENERAL
1.1 Overview of Agreement.
This Agreement represents the terms and conditions under which TOPCOM ONLINE
shall provide Customer access to, and use of the TOPCOM ONLINE Services package
or packages subscribed to ("TOPCOM ONLINE Services Package"), which
may be amended from time to time to reflect additional or amended TOPCOM ONLINE
Services ordered by Customer. TOPCOM ONLINE Services shall be provided to
Customer via the Internet’s world wide web. Additional
services and/or deliverables may be procured consistent with the terms of this
Agreement. Any attempt to alter or amend the terms and conditions contained in
this Agreement through conflicting or inconsistent terms in any other document
shall be void and of no force and effect.
TOPCOM ONLINE SERVICES
2.1 Equipment.
Customer will be responsible for procuring, at Customer's sole expense, all
equipment or other software, if any, required to use
TOPCOM ONLINE Services.
2.2 Access Rights.
The Software is in "use" on a web site when it
is accessible to users on a network or on the World Wide Web. The End-user may
use the software in accordance with its stated purpose to assist in the
development of web sites for personal or commercial use, with a license fee
required per single web site (one domain only).
During the term of this Agreement, Customer will
have a limited, revocable, non-transferable and non-exclusive license for
Customer’s employees ("Authorized Users") to use the TOPCOM ONLINE
Services Package and related documentation solely for Customer's business
purposes consistent with the terms and conditions of this Agreement. TOPCOM
ONLINE will issue to one Authorized User ("TOPCOM
ONLINE Administrator") an individual logon identifier and
password ("Administrator's Logon") for purposes of administering the
TOPCOM ONLINE Services Package. Customer acknowledges and agrees that only its TOPCOM ONLINE Administrator shall be authorized to bind
Customer in connection with any service provided to Customer under this
Agreement. Customer shall use its reasonable efforts to see that each
Authorized User will: (a) be responsible for the security and/or use of his or
her logon identifier; (b) not disclose such logon identifier to any person or
entity; (c) not permit any other person or entity to use his or her logon
identifier; (d) use the TOPCOM ONLINE Services Package consistent with the
assigned business rules; and (e) use the TOPCOM ONLINE Services Package in
accordance with the terms and conditions of this Agreement. Customer will be
responsible for: (f) advising each Authorized User of his or her obligations
under this Agreement and of the license restrictions set forth in this
Agreement; and (g) any and all costs and expenses incurred through the
authorized use of Customer's Logon. TOPCOM ONLINE reserves the right to deny,
suspend or revoke access to the TOPCOM ONLINE Services, in whole or in part, if
TOPCOM ONLINE believes Customer and/or its Authorized Users are in breach of
this Agreement or are otherwise using or accessing the TOPCOM ONLINE Services
inconsistent with the terms and conditions of this Agreement.
2.3 Restrictions.
The customer is expected to be familiar with and
to practice good Internet etiquette (Netiquette). The customer will comply with
the rules appropriate to any network to which TOPCOM ONLINE may provide access.
The customer should not post, transmit, or permit Internet access to
information the customer desires to keep confidential. The customer is not
permitted to post any material that is illegal, libelous, tortuous,
indecently depicts children or is likely to result in retaliation against
TOPCOM ONLINE by offended users. TOPCOM ONLINE reserves the
right to refuse or terminate service at any time for violation of this section.
This includes advertising services or sites via IRC or USENET in clear
violation of the policies of the IRC channel or USENET group.
Customer agrees that Customer and its Authorized
Users will not: (a) sell, lease, license or sublicense the TOPCOM ONLINE
Services; (b) modify, change, alter, translate, create derivative works from,
reverse engineer, disassemble or decompile the TOPCOM ONLINE Services in any
way for any reason; (except for “About Us”, “Contact Us” pages)(c) provide,
disclose, divulge or make available to, or permit use of the TOPCOM ONLINE
Services by, any third party; (d) copy or reproduce all or any part of the
TOPCOM ONLINE Services (except as expressly provided for herein); (e)
interfere, or attempt to interfere, with the TOPCOM ONLINE Services in any way;
(f) engage in spamming, mail bombing, spoofing or any other fraudulent, illegal
or unauthorized use of the TOPCOM ONLINE Services; (g) knowingly introduce into
or transmit through the TOPCOM ONLINE Services any virus, worm, trap door, back
door, timer, clock, counter or other limiting routine, instruction or design;
(h) remove, obscure or alter any copyright notice, trademarks or other
proprietary rights notices affixed to or contained within the TOPCOM ONLINE
Services; or (i) engage in or allow any action
involving the TOPCOM ONLINE Services that is inconsistent with the terms and
conditions of this Agreement.
2.4 Non-Exclusivity.
The parties acknowledge and agree that TOPCOM ONLINE is providing access to and
use of the TOPCOM ONLINE Services to multiple customers and that such services
are non-exclusive.
2.5 TOPCOM ONLINE's Licensors.
2.5.1 Terms and Conditions applicable to
services provided by TOPCOM ONLINE’s Licensors.
Customer acknowledges and agrees that TOPCOM ONLINE Services are provided, in
some cases, by third party Licensors to TOPCOM ONLINE (hereinafter “Third Party
Licensors”). For all TOPCOM ONLINE Services contained in the TOPCOM ONLINE Service
Package that are provided by Third Party Licensors to TOPCOM ONLINE, Customer
agrees with and shall abide by all Third Party Licensor terms and conditions,
if any. Any Additional Terms and Conditions are in addition to and supplement
the terms and conditions provided in this Agreement. Customer acknowledges and
agrees that it will be subject to all Additional Terms and Conditions and that
all such Additional Terms and Conditions shall be incorporated into the terms
and conditions of this Agreement as if set forth fully herein. Customer further
agrees that it will be subject to all Additional Terms and Conditions where
Customer elects to add services to its TOPCOM ONLINE Services Package.
2.5.2 Changes to TOPCOM ONLINE Licensors.
Customer acknowledges that TOPCOM ONLINE may, at its sole discretion, change
any Third Party Licensors that provide services under this Agreement, or add or
delete discrete services from the TOPCOM ONLINE Services. TOPCOM ONLINE agrees
to use reasonable efforts to prevent any service interruptions associated with
TOPCOM ONLINE’s decision, if any, to change Third Party Licensors. In the event
that TOPCOM ONLINE changes Third Party Licensors, TOPCOM ONLINE may provide
Customer with notification of changes in Third Party Licensors and refer
Customer to information posted on TOPCOM ONLINE’s website relative to that
change which shall become Additional Terms and Conditions for the purposes of
this Agreement.
FEES; PAYMENT TERMS
3.1 Applications and Use Fee.
Customer shall pay any application fees, user fees, including but not limited
to monthly fees and any taxes according to the TOPCOM ONLINE’s then-applicable
fee schedule. Customer shall pay all amounts due under any invoice to TOPCOM
ONLINE within thirty (30) calendar days of due date.
TOPCOM ONLINE reserves the right to unilaterally vary the
terms, fees and conditions contained in this Agreement at any time without
prior notification to the Client of its intention to do so. However, upon any
variation the Client will be issued with a notice from TOPCOM ONLINE detailing
any variations made and the Client will be deemed to have accepted any such
variation unless written notice of termination is given to TOPCOM ONLINE within
seven (7) days of receipt of such notification.
3.2 Late Payments.
If Customer fails to pay any fees by the applicable due date, TOPCOM ONLINE
will have the right to: (a) assess late charges in an amount equal to the
greater of five percent (5%) per month or the maximum allowable under
applicable law; and/or (b) suspend access to any or all of the TOPCOM ONLINE
Services and/or performance of the services provided by TOPCOM ONLINE hereunder
and/or terminate this Agreement. Any such suspension or termination will not
relieve Customer from paying any outstanding fees plus interest and late
charges. Customer will be responsible for any costs associated with collecting
such fees including, without limitation, legal costs, attorneys’ fees, court
costs and collection agency fees.
3.3 Taxes.
Customer will pay or reimburse TOPCOM ONLINE for all sales, use, transfer,
privilege, excise and all other taxes and all duties, whether international,
national, state or local, however designated, which are levied or imposed by
reason of the performance by TOPCOM ONLINE under this Agreement, excluding,
however, income taxes or gross receipts taxes which may be levied against
TOPCOM ONLINE. Such taxes may be reflected on Customer invoices.
LIMITED WARRANTIES
4.1 Customer Warranty.
Customer represents and warrants to TOPCOM ONLINE that: (a) Customer has the
authority to enter into this Agreement and perform its obligations under this
Agreement; (b) Customer and its Authorized Users will only use the TOPCOM
ONLINE Services for lawful purposes and will not violate any law of any country
or the intellectual property rights of any third party; and (c) Customer
warrants that it is not located in a country where export or re-export of the
contents of information received via the Internet is prohibited. Should
Customer receive notice of any claim regarding the TOPCOM ONLINE Services,
Customer shall promptly provide TOPCOM ONLINE with a written notice of such
claim.
4.2 TOPCOM ONLINE Warranty.
TOPCOM ONLINE warrants that: (a) TOPCOM ONLINE has the authority to enter into
this Agreement and perform its obligations under this Agreement; and (b) TOPCOM
ONLINE will perform the services required under this Agreement in a
professional and workmanlike manner.
4.3 Disclaimer.
EXCEPT AS OTHERWISE SET FORTH HEREIN, TOPCOM ONLINE MAKES NO REPRESENTATIONS OR
WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY REGARDING OR RELATING TO ANY
OF THE SERVICES AND/OR ACCESS TO OR USE OF THE TOPCOM ONLINE SERVICES PROVIDED
TO CUSTOMER UNDER THIS AGREEMENT. TOPCOM ONLINE SPECIFICALLY DISCLAIMS ANY AND
ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NONINFRINGEMENT.
LIMITATION OF LIABILITY
TOPCOM ONLINE’S LIABILITY UNDER THIS AGREEMENT
FOR ANY DIRECT DAMAGES OF ANY KIND WILL NOT EXCEED AN AMOUNT EQUAL TO THE
AMOUNT PAID BY CUSTOMER TO TOPCOM ONLINE THROUGH THE DATE TOPCOM ONLINE’S
LIABILITY TO CUSTOMER ACCRUES. IN NO EVENT SHALL TOPCOM ONLINE BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOST PROFITS.
INDEMNIFICATION
Customer agrees to indemnify, defend (at TOPCOM
ONLINE's sole option and at Customer's sole expense) and hold harmless TOPCOM
ONLINE, its managers, directors, officers, employees, independent contractors
and agents, and defend any action brought against same with respect to any
claim, demand, cause of action, debt or liability, including reasonable
attorneys' fees, to the extent that such action is based upon a claim arising
out of or relating to Customer's use of and/or access to the TOPCOM ONLINE
Services or services provided hereunder. Customer specifically acknowledges that
TOPCOM ONLINE shall not be liable to Customer for losses, if any, incurred as a
result of fraudulent or unauthorized misuse of TOPCOM ONLINE Services.
TOPCOM ONLINE agrees to indemnify, defend and
hold harmless Customer, its directors, officers, employees and agents, and
defend any action brought against same with respect to any claim, demand, cause
of action, debt or liability, including reasonable attorneys’ fees, to the
extent that such action is based upon a claim arising our of or relating to any
infringement of a copyright, trademark, trade secret, patent or other
intellectual property right of any third party as a result of Customer’s use of
the TOPCOM ONLINE Services in accordance with this Agreement. Customer agrees
to furnish TOPCOM ONLINE with prompt notice of such infringement claim,
whereupon Customer hereby authorizes TOPCOM ONLINE to defend such claim and
agrees to cooperate and assist TOPCOM ONLINE fully in such defense, at TOPCOM
ONLINE’s expense.
CONFIDENTIAL INFORMATION
"Confidential Information" will
include the terms of this Agreement, any software provided by TOPCOM ONLINE
under this Agreement, the logon identifiers and/or passwords provided to
Customer and each Authorized User, the prices and fees charged under this
Agreement, any other materials marked confidential by Customer or TOPCOM ONLINE
and any other information conveyed under this Agreement that is identified in
writing as confidential at the time of its conveyance. Each party acknowledges
and agrees that: (a) the Confidential Information constitutes valuable trade
secrets of the party owning such Confidential Information; (b) it will use
Confidential Information solely in accordance with the provisions of this
Agreement; and (c) it will not disclose, or permit to be disclosed, the
Confidential Information of the other party to any third party without the
disclosing party's prior written consent. Each party will take all reasonable
precautions necessary to safeguard the confidentiality of the other party's
Confidential Information including, at a minimum, those precautions taken by a
party to protect its own Confidential Information, which will in no event be
less than a reasonable degree of care. Confidential Information will not
include information that is: (d) publicly available; (e) already in the other
party's possession and not subject to a confidentiality obligation; (f)
obtained by the other party from any source without any obligation of
confidentiality; (g) independently developed by the other party without
reference to the disclosing party's Confidential Information; or (h) required
to be disclosed by order of a court or other governmental entity; provided no
less than ten (10) days written notice is given to the party owning such
Confidential Information so that such party may obtain a protective order or
other equitable relief.
PROPRIETARY RIGHTS
No right (except for the license granted in
Section 2.2), title or interest of intellectual property or other proprietary
rights in and to the TOPCOM ONLINE Services and/or other products or services
made available under this Agreement is transferred to Customer hereunder.
TOPCOM ONLINE and its third party licensors retain all right, title and
interests, including, without limitation, all copyright, intellectual property
and other proprietary rights in and to the TOPCOM ONLINE Services and/or other
products or services provided under this Agreement. Customer will retain all
right, title and interest to the documents created by Customer using the TOPCOM
ONLINE Services.
TERM AND TERMINATION
9.1 Term. This Agreement
will commence as of the Effective Date and shall continue thereafter on a
month-to-month basis unless terminated pursuant to Section 2.5.2, 9.2 or 9.3,
OR UPON TELEPHONE NOTICE TO THE TOPCOM ONLINE BILLING DEPARTMENT. ANY EMAIL
NOTICE WILL BE DISREGARDED. WRITTEN NOTICE MAY BE MAILED DIRECTLY TO TOPCOM
ONLINE AT:
74/125
PARK ROAD
DUNDAS
NSW,
AUSTRALIA,
2117
9.2 Termination by TOPCOM ONLINE.
TOPCOM ONLINE shall have the right, upon written notice to Customer, to terminate
this Agreement if: (a) Customer fails to timely pay TOPCOM ONLINE any amount
due to TOPCOM ONLINE under this Agreement; (b) Customer materially breaches any
term or condition this Agreement, provided such breach is not cured by Customer
within thirty (30) calendar days following TOPCOM ONLINE's notice to Customer
of such breach; or (c) Customer (i) terminates or
suspends its business activities; (ii) becomes insolvent, makes an assignment
for the benefit of creditors, or becomes subject to direct control of a
trustee, receiver or similar authority; or (iii) becomes subject to any
bankruptcy or insolvency proceeding under federal or state statutes.
9.3 Termination by Customer.
Customer will have the right, upon written notice to TOPCOM ONLINE, to
terminate this Agreement if TOPCOM ONLINE is in material breach of this
Agreement and TOPCOM ONLINE fails to remedy such material breach within thirty
(30) calendar days of its receipt of such written notice.
9.4 Obligations upon Termination or
Expiration and Non-Renewal. Upon the expiration and non-renewal or
termination of this Agreement for any reason: (a) Customer's access to, and use
of, the TOPCOM ONLINE Services will terminate; (b) Customer will return to
TOPCOM ONLINE any and all TOPCOM ONLINE Services, equipment, software,
documentation or other deliverables provided to Customer by TOPCOM ONLINE
including any copies thereof held by Customer; (c) TOPCOM ONLINE will deliver
to Customer all Customer documents and other materials stored by Customer on
the TOPCOM ONLINE Network; and (d) each party shall return any and all
Confidential Information in its possession to the party that disclosed such
Confidential Information and provide written verification of same.
9.5 Survival.
Any provisions of this Agreement that by their nature should survive
termination of this Agreement will survive termination of this Agreement,
including but not limited to Section 2.4, and 6, 7, and 8.